Privacy Policy
Last updated: August 2, 2026
Overview
This Privacy Policy describes how Westlyco collects, uses, discloses, and protects personal information when a person visits westlyco.shop, places an order, contacts customer support, or otherwise interacts with our services. Westlyco is an independently operated online retailer based in Toledo, Ohio, United States.
By using the website, you acknowledge the practices described in this policy. Where consent is required by applicable law, we will request it separately.
Information We Collect
Depending on how you use the website, we may collect:
- Contact information: name, email address, telephone number, billing address, and shipping address.
- Order information: products purchased, order number, transaction status, delivery details, returns, refunds, and customer service history.
- Payment-related information: payment method type, billing details, authorization status, and limited payment metadata. Complete card details are processed by payment providers and are not stored by Westlyco.
- Device and usage information: IP address, browser, device type, operating system, cookie identifiers, pages viewed, referral source, interactions, and approximate location.
- Communications: information included in emails, forms, support requests, photographs, reviews, or other communications submitted to us.
How We Collect Information
We collect information directly from you, automatically through cookies and similar technologies, and from service providers involved in ecommerce, payment processing, fraud prevention, analytics, advertising, fulfillment, and delivery.
How We Use Information
- Provide products, process payments, fulfill orders, and deliver customer service.
- Send transactional messages concerning orders, shipping, returns, refunds, and security.
- Maintain, personalize, measure, and improve the website and customer experience.
- Detect fraud, abuse, security incidents, and violations of our terms.
- Comply with legal, tax, accounting, and regulatory obligations.
- Measure advertising performance and deliver relevant advertising where permitted.
Legal Bases
Where applicable law requires a legal basis, we process information as necessary to perform a contract with you, comply with legal obligations, protect legitimate business and security interests, establish or defend legal claims, and act with your consent where consent is required.
Cookies, Analytics, and Advertising
Westlyco and its service providers use cookies, pixels, tags, and similar technologies for essential website functions, preferences, analytics, fraud prevention, and advertising. We may use Shopify services, Google Ads, Google Analytics or related Google services, and other providers to understand website activity, measure campaigns, and show relevant advertising.
You can control many cookies through browser settings and available website privacy controls. Disabling essential cookies may prevent checkout or other features from functioning correctly.
How We Disclose Information
We may disclose personal information to service providers that support website hosting, ecommerce, payments, fraud prevention, analytics, advertising, customer support, fulfillment, and shipping; to professional advisers; when required by law; to protect legal rights and safety; and in connection with a legitimate business transfer. These parties may process information only according to their own legal obligations and applicable agreements.
Westlyco does not sell personal information for money. However, some advertising and analytics disclosures may be considered “sharing,” “sale,” or targeted advertising under certain U.S. state privacy laws.
Your Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, or deletion of personal information; obtain a copy; opt out of certain sale, sharing, or targeted advertising; limit certain uses of sensitive personal information; and appeal a decision concerning a privacy request. We will not unlawfully discriminate against you for exercising applicable rights.
California residents may exercise applicable rights under the California Consumer Privacy Act, as amended. To opt out of qualifying data sharing or targeted advertising, visit Your Privacy Choices or email support@westlyco.shop. Where required by law and supported by our systems, we also process recognized opt-out preference signals such as Global Privacy Control.
To protect customers, we may request information reasonably necessary to verify identity and authority before completing a privacy request.
Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, fraud prevention, tax and accounting requirements, dispute resolution, and enforcement of agreements. Retention periods vary according to the type of information and legal requirements.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.
Children's Privacy
The website is not directed to children under 13, and Westlyco does not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us so that we can review and delete it as appropriate.
U.S. Processing and International Visitors
Westlyco currently sells and ships only within the United States. Information may be processed in the United States and in other locations where our service providers operate, subject to applicable safeguards.
Third-Party Links
The website may link to third-party sites or services. Their privacy practices are governed by their own policies, and Westlyco is not responsible for those practices.
Policy Changes
We may update this Privacy Policy to reflect operational, legal, or technical changes. The updated version will be posted on this page with a revised date.
Contact Information
Westlyco
Email: support@westlyco.shop
Phone: +1 (419) 305-0509
Mailing address: 566 White Oak Dr, Toledo, Ohio 43615-5707, United States
Customer support hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, excluding U.S. federal holidays. We generally respond within 1–2 business days.